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Which of the following is the best choice for an opening statement with a patient who is in distress?

  • A. "Nancy, my name is Mrs. C."
  • B. "Hello, Mrs. H., my name is Mrs. C. It sure is cold today!"
  • C. "Mrs. H., my name is Mrs. C. I'll need to ask you a few questions about what happened."
  • D. "Mrs. H., my name is Mrs. C. I'll need to ask you a few questions about what happened."
Correct Answer: D

Rationale: The correct answer is D because it directly acknowledges the patient's distress and sets the stage for gathering essential information. By stating the need to ask questions about what happened, it shows empathy and readiness to provide help. Choice A is too formal and lacks empathy. Choice B shifts the focus away from the patient's distress. Choice C is similar to D but lacks the crucial element of acknowledging the patient's emotional state. Thus, D is the best choice for an opening statement in this scenario.