Which statement accurately describes communication?
- A. The components of communication are mutually exclusive.
- B. Communication is linear.
- C. Communication involves only the sender and the receiver; everything else is superficial.
- D. When the receiver becomes the sender, the subcomponent of communication that is in use is feedback.
Correct Answer: D
Rationale: The correct answer is D because feedback is an essential component of the communication process. Feedback allows the receiver to respond to the sender, indicating understanding or seeking clarification. This two-way interaction is crucial for effective communication. In contrast, choice A is incorrect as communication components are interdependent, not mutually exclusive. Choice B is also incorrect as communication is often non-linear and involves feedback loops. Choice C is incorrect because communication involves various elements beyond just the sender and the receiver, such as context, message, and noise.
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A priority action for the nurse who works with culturally diverse clients is completion of a:
- A. sign language course.
- B. cultural self-assessment.
- C. cultural client assessment.
- D. continuing education course on how to speak Spanish.
Correct Answer: B
Rationale: The correct answer is B: cultural self-assessment. This is important as it helps the nurse understand their own beliefs, values, and biases, which can impact how they interact with culturally diverse clients. By being self-aware, the nurse can better recognize and address any potential cultural misunderstandings or conflicts.
A: Taking a sign language course is not the priority as not all culturally diverse clients are deaf or use sign language.
C: While cultural client assessment is important, it is secondary to the nurse understanding their own cultural biases first.
D: Taking a course on how to speak Spanish is helpful but may not address the broader cultural competence needed to work with diverse clients.
The nurse manager is planning staffing levels and realizes that the first step is to:
- A. know the intensity of care needed by patients according to physical and psychosocial factors.
- B. examine the educational level of the staff.
- C. assess the skill level of caregivers.
- D. review the budget to determine the financial consequences of past staffing patterns.
Correct Answer: A
Rationale: The correct answer is A because knowing the intensity of care needed by patients based on physical and psychosocial factors is essential to determine appropriate staffing levels. Understanding patient needs ensures adequate staff allocation for quality care delivery. Examining staff education (B) and skill level (C) is important but comes after assessing patient needs. Reviewing the budget (D) is necessary but should not be the first step in staffing planning.
Florence Nightingale is attributed with being intelligent (she developed statistical methods to evaluate health care), dependable (she often worked long hours to care for the injured), and ambitious (she fought against society's perception of nursing). Those who depict her as a leader on the basis of these qualities are practicing which leadership theory?
- A. Trait
- B. Chaos
- C. Bureaucracy
- D. Organizational
Correct Answer: A
Rationale: Step 1: Identify the qualities attributed to Florence Nightingale: intelligent, dependable, ambitious.
Step 2: Recognize these qualities as traits.
Step 3: Trait theory states that effective leaders possess certain traits.
Step 4: Florence Nightingale's leadership qualities align with trait theory.
Step 5: Therefore, depicting her as a leader based on her traits falls under trait theory.
Summary:
A: Trait theory focuses on inherent qualities of leaders, which align with Florence Nightingale's qualities.
B: Chaos theory emphasizes unpredictability and complexity, not relevant here.
C: Bureaucracy theory centers on structured organizations, not applicable to Nightingale's personal traits.
D: Organizational theory addresses structure and management within organizations, not related to individual leadership attributes like traits.
An experienced nurse volunteers to serve on a task force intended to improve the quality of care because she possesses excellent patient care skills and has selected a career goal of working in quality management. However, the nurse is unable to concentrate on any one task or issue and is unable to view the health care milieu sensibly. Which source of energy is missing in this nurse?
- A. Physical
- B. Mental
- C. Spiritual
- D. Emotional
Correct Answer: B
Rationale: The correct answer is B: Mental. The nurse's inability to concentrate and view the healthcare milieu sensibly indicates a lack of mental energy. Mental energy is crucial for focus, problem-solving, decision-making, and critical thinking skills necessary for quality management. Physical energy (A) is related to physical stamina, spiritual energy (C) to inner peace and purpose, and emotional energy (D) to emotional resilience. However, in this case, the nurse's issue is primarily cognitive, highlighting the absence of mental energy.
A group of RNs wish to seek union representation that would protect all workers in the agency including nonlicensed assistive personnel and non-nursing employees such as nutritionists and dietary workers. The type of union being sought is the strongest collective group and is known as a(n):
- A. occupational union.
- B. industrial union.
- C. union shop.
- D. right-to-work bargaining organization.
Correct Answer: B
Rationale: The correct answer is B: industrial union. Industrial unions represent all workers in a particular industry regardless of their specific job roles, providing collective bargaining power for a broader group. In this scenario, the RNs seeking union representation aim to include nonlicensed personnel and non-nursing employees, making an industrial union the most appropriate choice.
A: Occupational union focuses on specific occupational groups, not as inclusive as industrial unions.
C: Union shop refers to a workplace where all employees must join the union after being hired, not related to the scope of representation.
D: Right-to-work bargaining organization allows employees to choose whether or not to join the union, not the strongest type of union for collective representation.