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Quality management and benchmarking are two approaches used to improve the quality of care. The major difference between these two approaches is which of the following?
- A. Quality management is not useful in the outpatient setting
- B. Benchmarking compares outcomes in a variety of settings and disciplines
- C. Quality management is used only in the primary care setting
- D. Benchmarking looks only at outcomes specific to nursing
Correct Answer: B
Rationale: The correct answer is B: Benchmarking compares outcomes in a variety of settings and disciplines. Quality management focuses on establishing processes to ensure quality care within a specific setting, while benchmarking involves comparing performance metrics across different settings and disciplines to identify best practices and areas for improvement. Therefore, B is the correct answer as it highlights the key difference between quality management and benchmarking.
Incorrect answers:
A: Quality management can be useful in any healthcare setting, not limited to outpatient.
C: Quality management is applicable across various healthcare settings, not just primary care.
D: Benchmarking looks at outcomes in various areas, not just nursing.
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What is the main focus of a clinical governance framework?
- A. Financial performance
- B. Regulatory compliance
- C. Patient care quality
- D. Staff satisfaction
Correct Answer: C
Rationale: The main focus of a clinical governance framework is patient care quality. This is because clinical governance aims to ensure that healthcare services provided are safe, effective, and of high quality. By focusing on patient care quality, healthcare organizations can improve outcomes and patient satisfaction. Financial performance (A) is important but not the main focus. Regulatory compliance (B) is necessary but not the primary goal. Staff satisfaction (D) is important for a positive work environment, but it is not the main focus of a clinical governance framework.
A client who had a stroke resulting in aphasia and dysphagia needs assistance. Which of the following tasks should the nurse assign to an assistive personnel (AP)?
- A. Assist the client with a partial bed bath.
- B. Measure the client's BP after the nurse administers an antihypertensive medication.
- C. Test the client's swallowing ability by providing thickened liquids.
- D. Use a communication board to ask what the client wants for lunch.
Correct Answer: A
Rationale: The correct answer is A: Assist the client with a partial bed bath. This task can be safely delegated to an assistive personnel (AP) because it does not require any specialized medical knowledge or skills. The AP can follow standard protocols and guidelines to assist the client with personal hygiene while ensuring safety and comfort.
Choice B is incorrect because measuring the client's BP after administering medication requires clinical judgment and knowledge to interpret the results. Choice C is incorrect as testing swallowing ability involves potential risks and requires specialized training to prevent aspiration. Choice D is incorrect as using a communication board involves understanding the client's needs and preferences, which may require communication skills and knowledge of aphasia management.
Under which category does a violation of the nurse practice act fall?
- A. Juvenile
- B. Felony
- C. Misdemeanor
- D. Tort
Correct Answer: B
Rationale: The correct answer is B: Felony. Violating the nurse practice act involves serious breaches of professional standards, such as negligence or misconduct, which are considered criminal offenses. Committing a felony indicates a severe violation of the law, carrying significant legal consequences. Choices A, C, and D do not accurately represent the gravity of the offense, as they pertain to different legal categories with varying levels of severity. A juvenile offense is a violation committed by a minor, a misdemeanor is a lesser criminal offense, and a tort is a civil wrongdoing resulting in harm.
A nurse is caring for a client who is scheduled to be transferred to a long-term care facility. The client's family questions the nurse about the reasons for the transfer. Which of the following responses made by the nurse is appropriate?
- A. The transfer of your family member is being done because the provider knows what's best.
- B. Would you like us to discuss the transfer with your family member?
- C. Why are you so concerned about this transfer?
- D. I know how you feel. My parent had to be transferred to a long-term care facility.
Correct Answer: A
Rationale: Step 1: The nurse's response should be professional and informative.
Step 2: Response A provides a clear and professional explanation for the transfer.
Step 3: Mentioning the provider's decision conveys expertise and reassurance to the family.
Step 4: It shows respect for the provider's judgment and helps build trust with the family.
Step 5: Responses B, C, and D do not directly address the family's concerns or provide a suitable explanation for the transfer.
Which of the following best describes the concept of shared governance?
- A. Top-down management
- B. Nurse-led committees
- C. Shared decision making
- D. Hierarchical structure
Correct Answer: C
Rationale: The correct answer is C: Shared decision making. Shared governance involves collaborative decision-making among healthcare professionals, including nurses, to improve patient care and organizational outcomes. This approach empowers frontline staff to have a voice in decisions that affect their work environment and patient care. Nurse-led committees (option B) may be a part of shared governance but do not fully encompass the concept. Top-down management (option A) and hierarchical structure (option D) are opposite to the principles of shared governance as they involve centralized decision-making and lack of employee involvement in decision-making processes.