Nokea
Nonverbal messages in communication, including body language and environmental factors, are called ___________.
- A. lateral communication
- B. upward communication
- C. metacommunications
- D. downward communication
Correct Answer: C
Rationale: The correct answer is C: metacommunications. Nonverbal messages in communication, such as body language and environmental factors, are referred to as metacommunications because they convey additional meaning beyond the verbal message. This term encompasses the subtle cues and signals that influence the interpretation of the message. Lateral communication (A) refers to communication between individuals or groups at the same hierarchical level, not specifically related to nonverbal cues. Upward communication (B) involves communication from lower levels to higher levels in an organization. Downward communication (D) refers to communication from higher levels to lower levels. These choices are incorrect as they do not specifically address the role of nonverbal cues in communication.
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A technique used to eliminate negative behavior by ignoring the behavior is known as __________.
- A. Punishment
- B. Extinction
- C. Shaping
- D. Equity
Correct Answer: B
Rationale: The correct answer is B: Extinction. Extinction is a behavior modification technique where negative behavior is eliminated by withholding reinforcement previously maintaining it. Ignoring the behavior prevents it from being reinforced, leading to its decrease over time. Punishment (A) involves applying aversive consequences to reduce behavior. Shaping (C) is a technique to gradually modify behavior by reinforcing successive approximations. Equity (D) refers to fairness and equal treatment, not a behavior modification technique.
Which of the following best describes the role of a nurse advocate?
- A. Direct patient care provider
- B. Advocate for patient needs
- C. Manage nursing staff
- D. Ensure policy adherence
Correct Answer: B
Rationale: The correct answer is B, advocate for patient needs. A nurse advocate acts as a voice for patients, ensuring their rights are respected and needs are met. This involves advocating for proper care, treatment, and support. Direct patient care provider (A) focuses on hands-on patient care. Managing nursing staff (C) involves overseeing and coordinating staff, not directly advocating for patients. Ensuring policy adherence (D) involves following organizational policies and procedures, not necessarily advocating for individual patient needs. In summary, the role of a nurse advocate is to prioritize and champion the best interests of the patient.
Upon noticing a visitor who is loud and active and carrying a gun on the unit where you are in charge, what should you do immediately?
- A. Ask the visitor to leave.
- B. Talk quietly to calm the visitor.
- C. Ask the visitor for the gun.
- D. Notify security with the details of the situation.
Correct Answer: D
Rationale: The correct answer is D: Notify security with the details of the situation. This is the best course of action to ensure the safety of everyone involved. By immediately notifying security, who are trained to handle such situations, you are taking proactive steps to de-escalate the potential threat and protect the well-being of the staff and other visitors. Asking the visitor to leave (choice A) may escalate the situation further. Talking quietly to calm the visitor (choice B) is not appropriate when a gun is involved as it could agitate the individual. Asking the visitor for the gun (choice C) is extremely risky and could lead to a dangerous confrontation.
A staff nurse is working with a patient who is on a critical pathway for education in preparation for home care. Which one of the following responsibilities would the nurse address first?
- A. Taking vital signs
- B. Answering the client's questions
- C. Evaluating client teaching
- D. Reviewing the information with the client and family
Correct Answer: D
Rationale: The correct answer is D because reviewing the information with the client and family should be addressed first to ensure understanding and clarity. This step allows for immediate feedback and corrections if needed, promoting effective education. Taking vital signs (A) can be done after educating the client. Answering questions (B) and evaluating teaching (C) come after providing the necessary information.
The charge nurse role has negatively affected your relationship with your friends and made you feel tense and isolated. You decide that you will delegate more time-consuming tasks to staff who are not your friends, who then complain to your nurse manager about your perceived unfairness. You decide to:
- A. Talk with your friends individually to let them know that you will be assigning patients to all staff in an equitable manner.
- B. Not express your angry feelings.
- C. Talk about staff who are annoying you with staff on other units.
- D. Ignore your feelings of uncertainty, hoping they will diminish.
Correct Answer: A
Rationale: The correct answer is A because it addresses the issue directly and effectively. By talking individually with your friends and explaining the need for equitable patient assignments, you are promoting fairness and transparency in your delegation process. This approach fosters open communication and helps maintain professional boundaries.
Choice B is incorrect because suppressing your feelings of anger can lead to further tension and unresolved conflicts. Choice C is inappropriate as it involves gossiping about other staff members, which is unprofessional and can create additional problems. Choice D is not a proactive solution and avoiding addressing the issue will only prolong the negative impact on your relationships and work environment.