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A client tells the nurse, 'I hear people whispering about me. When I'm in the day room and they do that, I want to punch them.' The information the nurse should give to staff in report consists of which of the following?

  • A. Treat this client matter-of-factly. Be direct; don't talk about him or others in his presence.'
  • B. Stay away from this client. The fewer interactions you have with him, the fewer misinterpretations there will be.'
  • C. Stay close to this client and use touch as you interact with him.'
  • D. To help him become less anxious with whispering, speak in a very soft voice when you are near him.'
Correct Answer: A

Rationale: The correct answer is A: "Treat this client matter-of-factly. Be direct; don't talk about him or others in his presence." This response is appropriate because it emphasizes the importance of respecting the client's privacy and dignity by not discussing him or others in his presence. By being direct and matter-of-fact, the nurse can establish trust and build a therapeutic relationship with the client. This approach also helps maintain boundaries and avoids escalating the situation.

Choice B is incorrect because avoiding the client may lead to feelings of rejection and worsen his symptoms. Choice C is incorrect because using touch without the client's consent may be inappropriate and could escalate the situation. Choice D is incorrect because speaking softly does not address the underlying issue of the client feeling threatened by whispering.