HESI Mental Health Practice Exam Related

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A client who has been admitted to the psychiatric unit tells the nurse, 'My problems are so bad that no one can help me.' Which response is best for the nurse to make?

  • A. How can I help?
  • B. Things probably aren't as bad as they seem right now.
  • C. Let's talk about what is right with your life.
  • D. I hear how miserable you are, but things will get better soon.
Correct Answer: A

Rationale: Offering self shows empathy and caring (A) and is the best choice provided. (B) dismisses the client's feelings and reality. (C) avoids addressing the client's concerns directly and may come across as invalidating. Although (D) starts with acknowledging the client's feelings, the second part about things getting better soon can be perceived as offering false reassurance, which is not recommended in therapeutic communication.