Health Care Utilization by Age Group Related

Review Health Care Utilization by Age Group related questions and content

A consumer at a rehabilitative psychosocial program says to the nurse, 'People are not cleaning up behind themselves in the bathrooms. The building is dirty and cluttered.' How should the nurse respond?

  • A. Encourage the consumer to discuss it at a meeting with everyone
  • B. Hire a professional cleaning service to clean the restrooms
  • C. Address the complaint at the next staff meeting
  • D. Tell the consumer, 'Thats not my problem'
Correct Answer: A

Rationale: Consumer-run programs range from informal clubhouses, which offer socialization and recreation, to competitive businesses, such as snack bars or janitorial services, which provide needed services and consumer employment while encouraging independence and building vocational skills. Consumers engage in problem solving under the leadership of staff.