NCLEX RN Practice Questions Exam Cram Related

Review NCLEX RN Practice Questions Exam Cram related questions and content

A healthcare professional has just received a medication order that is not legible. Which statement best reflects assertive communication?

  • A. I cannot give this medication as it is written. I have no idea what you mean.
  • B. Would you please clarify what you have written so I am sure I am reading it correctly?
  • C. I am having difficulty reading your handwriting. It would save me time if you would be more careful.
  • D. Please print in the future so I do not have to spend extra time attempting to read your writing.
Correct Answer: B

Rationale: Assertive communication respects the rights and responsibilities of both parties. Choice B is the best example of assertive communication in this scenario. It addresses the issue directly by requesting clarification without blaming or devaluing the prescriber. This approach shows concern for safe practice and acknowledges the importance of clear communication in healthcare. Choices A, C, and D either involve self-depreciation, blaming the prescriber, or making demands without a respectful request for clarification, making them less effective in promoting effective communication and safe patient care.