Nokea
A new manager is implementing an initiative with the desired outcome to have the unit run more smoothly. What quality is the manager demonstrating?
- A. Being unrealistic
- B. Being a change agent
- C. Being democratic
- D. Being authoritarian
Correct Answer: B
Rationale: The correct answer is B: Being a change agent. The manager is demonstrating the quality of being a change agent by implementing an initiative aimed at improving the unit's operations. A change agent initiates and drives changes to enhance effectiveness and efficiency within the unit. Choice A is incorrect because the manager's actions are not described as unrealistic but rather proactive. Choice C, being democratic, is incorrect as it does not relate to the manager's initiative to improve unit operations. Choice D, being authoritarian, is also incorrect as the manager is not described as enforcing changes through strict control and power.
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If the nurse and nurse manager did not resolve the situation related to the physician's report about the nurse's performance, what is the length of time allowed for the nurse to submit an appeal?
- A. 10 days
- B. 15 days
- C. 20 days
- D. 30 days
Correct Answer: A
Rationale: If the informal discussion between the nurse and nurse manager does not resolve the issue regarding the physician's report on the nurse's performance, the nurse can submit a written appeal within 10 days, according to the health care facility policy. This 10-day timeframe ensures a prompt resolution of disputes and maintains clear communication channels within the healthcare setting. Choices B, C, and D are incorrect as they exceed the time limit allowed for the nurse to submit an appeal, which is specified to be 10 days.
Why is increasing the use of advanced practice nurses encouraged?
- A. A 2010 Institute of Medicine report recommended nurses practice to the full extent of their education.
- B. Advanced practice nurses act as an extension of physicians.
- C. The National League for Nursing advocates for the master of science in nursing (MSN) as the terminal degree for nurse practitioners.
- D. Advanced practice nurses lack the skills to diagnose.
Correct Answer: A
Rationale: The correct answer is A because the 2010 Institute of Medicine report recommended that nurses practice to the full extent of their education, which includes utilizing advanced practice nurses. This supports the efficient delivery of healthcare services. Choice B is incorrect as it focuses on the relationship between advanced practice nurses and physicians rather than a reason for increasing their use. Choice C is not a direct reason for increasing the use of advanced practice nurses but rather a statement about the terminal degree for nurse practitioners. Choice D is incorrect as advanced practice nurses do possess the skills necessary to diagnose and provide advanced care.
What is a common barrier to effective delegation?
- A. Lack of trust in team members
- B. Lack of communication
- C. Inadequate training
- D. Lack of resources
Correct Answer: A
Rationale: One of the common barriers to effective delegation is a lack of trust in team members. Delegating tasks involves entrusting responsibilities to others, and without trust in the team members' capabilities, the delegator may struggle to effectively assign tasks. Trust is essential for successful delegation as it allows for empowerment and accountability within the team. Lack of communication is also crucial for effective delegation, but the lack of trust has a more profound impact as it directly affects the ability to delegate tasks. Inadequate training and lack of resources, while important factors, are not as fundamental as trust in team members when it comes to effective delegation.
Which of the following are considered part of the operating expenses within health care organizations? (EXCEPT)
- A. Maintenance costs
- B. Rental fees
- C. Renovation costs
- D. Supplies
Correct Answer: C
Rationale: Operating expenses in health care organizations typically include costs like maintenance, rental fees, and supplies as they are necessary for the day-to-day operations. Renovation costs, on the other hand, are considered capital expenses as they involve significant improvements to facilities rather than routine operational expenses. Therefore, the correct answer is C. Choice A, B, and D are part of operating expenses in health care organizations.
What is the process of helping an employee to improve performance called?
- A. Coaching
- B. Disciplining
- C. Mentoring
- D. Peer reviewing
Correct Answer: A
Rationale: The correct answer is A: Coaching. Coaching involves providing guidance and support to help an employee enhance their performance. It focuses on developing skills, addressing weaknesses, and achieving professional growth. Mentoring (choice C) involves guiding and nurturing a less experienced individual. Peer reviewing (choice D) is when colleagues evaluate the performance of their peers. Disciplining (choice B) refers to taking corrective actions in response to policy violations or performance issues.