Leadership and Management HESI Test Bank Related

Review Leadership and Management HESI Test Bank related questions and content

A nurse enters the hallway and discovers a visitor looking at a client's medical information on a computer. Which of the following actions should the nurse take first?

  • A. Inform the care nurse that a visitor viewed a client's protected health information.
  • B. Close the documentation program on the computer.
  • C. Inform the visitor that the client's records are confidential.
  • D. Find out which staff member left the documentation program on the screen.
Correct Answer: B

Rationale: The correct first action for the nurse to take is to close the documentation program on the computer to prevent further unauthorized access to the client's medical information. Choice A is incorrect because the immediate concern is to secure the information first. Choice C, while important, can be addressed after securing the information. Choice D, finding out which staff member left the program open, is not the immediate priority when patient confidentiality is at risk.