ATI 133 Mental Health Final Exam Related

Review ATI 133 Mental Health Final Exam related questions and content

A nurse in a mental health facility is caring for a client who is upset about the loss of privileges due to repetitive negative behavior. Which of the following statements by the nurse demonstrates the effective use of assertive communication?

  • A. Why did you make the choice to behave negatively?
  • B. I understand that you are angry. However, I followed the appropriate protocol.
  • C. You need to calm down and forgive me before discussing this matter any further.
  • D. You were made aware of the consequences of negative behavior, so you better go to your room.
Correct Answer: B

Rationale: The correct answer is B because it acknowledges the client's emotions while also asserting boundaries and explaining the nurse's actions. By stating, "I understand that you are angry. However, I followed the appropriate protocol," the nurse shows empathy towards the client's feelings and also maintains professionalism by emphasizing adherence to established procedures. This response validates the client's emotions and provides clarity on the nurse's decision-making process, promoting open communication and understanding.

Choices A, C, and D are incorrect because they lack empathy, fail to acknowledge the client's emotions, or use directive language that may escalate the situation. Choice A focuses on blaming the client, Choice C dismisses the client's feelings, and Choice D is authoritative and may trigger defensiveness.