ATI Leadership and Ethics NURS 252 Related

Review ATI Leadership and Ethics NURS 252 related questions and content

A nurse manager has recently become aware of a conflict between the pharmacy and the staff nurses regarding sending and receiving medications. Which of the following actions should the nurse take first to resolve the conflict?

  • A. Evaluate the results.
  • B. Identify the problem.
  • C. Brainstorm solutions.
  • D. Implement a resolution.
Correct Answer: B

Rationale: The correct answer is B: Identify the problem. The first step in resolving any conflict is to understand the root cause. By identifying the problem between the pharmacy and staff nurses, the nurse manager can gain insight into the specific issues causing the conflict. This step allows for a targeted and strategic approach to finding solutions. Evaluating results (A) comes after implementing a resolution, brainstorming solutions (C) is premature without a clear understanding of the problem, and implementing a resolution (D) should only occur once the problem has been fully identified and a plan developed.