NCLEX PN Prep Questions Related

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A nursing assistant comes to the LPN/LVN and complains that she has more residents to care for than another nursing assistant (NA). She has one more resident assigned to her than the other NA. However, the other NA has more total care residents than the complaining NA. How should the LPN/LVN handle this situation?

  • A. Tell the complaining NA that this is the assignment
  • B. Promise to give her an easier assignment tomorrow
  • C. Discuss with her the needs of her assignment and help her organize her care
  • D. Tell her that the other NA will help her as needed
Correct Answer: C

Rationale: Discussing needs and organizing care addresses the NA's concerns constructively, promoting teamwork and efficiency without dismissing or deferring.