Test Bank for Essentials of Psychiatric Mental Health Nursing: A Communication Approach to Evidence-Based Care, 4e 4th Edition - Anger, Aggression, and Violence Related

Review Test Bank for Essentials of Psychiatric Mental Health Nursing: A Communication Approach to Evidence-Based Care, 4e 4th Edition - Anger, Aggression, and Violence related questions and content

A patient is pacing the hall near the nurses' station and swearing loudly. An appropriate initial intervention for the nurse would be to address the patient by name and say what?

  • A. What is going on?'
  • B. Quiet down immediately. You are scaring others.'
  • C. I'd like to talk with you about how you're feeling right now.'
  • D. You must go to your room and try to get control of yourself.'
Correct Answer: C

Rationale: Intervention should begin with an analysis of the patient and situation. With the correct response, the nurse is attempting to hear the patient's feelings and concerns, which leads to the next step of planning an intervention. The incorrect responses are authoritarian, creating a power struggle between the patient and nurse.