NCLEX PN Prep Questions Related

Review NCLEX PN Prep Questions related questions and content

A staff nurse complains to the nurse manager that an unlicensed assistive personnel (UAP) consistently leaves the work area untidy and does not restock supplies. The best initial response by the nurse manager is which of these statements?

  • A. I will arrange for a conference with you and the UAP within the next week
  • B. I can assure you that I will look into the matter
  • C. I would like for you to approach the UAP about the problem the next time it occurs
  • D. I will add this concern to the agenda for the next unit meeting
Correct Answer: C

Rationale: Helping staff manage conflict is part of the manager's role. It is appropriate to urge the nurse to confront the other staff member to work out problems without a manager's intervention when possible.