Nurse Leadership Questions Related

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As a new nurse manager who has 'inherited' a unit with high nurse turnover and complaints of patient dissatisfaction, your first course of action would be to:

  • A. Determine levels of nurse engagement on the unit
  • B. Review the personnel files of nurses who have resigned
  • C. Interview upper management about their vision for the unit
  • D. Meet with your staff to clarify your vision for the unit
Correct Answer: A

Rationale: High turnover and patient dissatisfaction often stem from low nurse engagement disconnection from work or leadership impacting care quality. As a new manager, assessing engagement through observation, surveys, or discussions reveals root causes, like poor morale or autonomy, guiding targeted improvements. Reviewing files offers historical data but not current dynamics. Interviewing management or sharing your vision comes later understanding staff engagement first grounds your strategy in the unit's reality. Studies (e.g., Aiken) show engaged nurses improve outcomes and retention, making this the critical starting point to address both issues effectively.