Nokea
During an interview, the nurse states, 'You mentioned shortness of breath. Tell me more about that.' Which verbal skill is used with this statement?
- A. Reflection
- B. Facilitation
- C. Direct question
- D. Open-ended question
Correct Answer: D
Rationale: The nurse's statement, 'Tell me more about that,' is an example of an open-ended question. Open-ended questions encourage the interviewee to provide detailed information and expand on their responses. This type of question is useful for gathering narrative information and allows the interviewee to express themselves freely. Reflection involves restating or paraphrasing the client's words, facilitation encourages the client to say more, and direct questions typically elicit specific, close-ended responses, unlike open-ended questions.
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During an interview, a parent of a hospitalized child is sitting in an open position. As the interviewer begins to discuss his son's treatment, however, he suddenly crosses his arms against his chest and crosses his legs. This would suggest that the parent is:
- A. just changing positions.
- B. more comfortable in this position.
- C. tired and needs a break from the interview.
- D. uncomfortable talking about his son's treatment.
Correct Answer: D
Rationale: The parent's sudden change in body language from an open position to crossing arms and legs suggests discomfort or defensiveness, particularly when discussing his son's treatment. This closed-off position indicates a lack of willingness to share information and potentially signals discomfort with the topic being discussed. Choice A is incorrect as the abrupt shift in body language indicates more than just a change in position. Choice B is incorrect because crossing arms and legs typically signal defensiveness or discomfort rather than comfort. Choice C is incorrect as there are specific body language cues indicating discomfort rather than just fatigue.
When communicating with a patient who has a hearing impairment, what technique would be most beneficial?
- A. Determine the communication method he prefers.
- B. Avoid using facial and hand gestures as they can be degrading to most hearing-impaired individuals.
- C. Request a sign language interpreter before meeting to facilitate communication.
- D. Speak loudly and with exaggerated facial movement, as this helps with lip reading.
Correct Answer: A
Rationale: When communicating with a patient who has a hearing impairment, it is crucial to determine the preferred communication method, whether it involves signing, lip reading, or writing. By directly asking the patient for their preferred method of communication, the healthcare provider can ensure effective and respectful interaction tailored to the individual's specific needs and preferences. Option B is incorrect because using facial and hand gestures can actually aid in communication for some individuals with hearing impairments. Option C is not always necessary and may not be the preferred method for all patients. Option D is incorrect because speaking loudly and with exaggerated facial movements is not necessary and may not be preferred by the patient.
When a nurse is performing a health interview on a patient with a language barrier and no interpreter is available, which of the following is the best example of an appropriate question for the nurse to ask?
- A. Do you take medicine?
- B. Do you sterilize the bottles?
- C. Do you have nausea and vomiting?
- D. You have been taking your medicine, haven't you?
Correct Answer: A
Rationale: The best example of an appropriate question for the nurse to ask in this situation is 'Do you take medicine?' This question is clear, simple, and focused on one topic at a time, which is essential when there is a language barrier and no interpreter available. It follows the recommendation to use simple words, avoid medical jargon, contractions, and pronouns in such situations. Choices B, C, and D involve more complex language, unrelated topics, or assumptions about the patient's actions, making them less suitable for effective communication in this context.
When working with children from different cultural perspectives, the healthcare provider may find it particularly challenging because:
- A. children's spiritual needs are influenced by their stages of development.
- B. children's spiritual needs are direct reflections of what is happening in their homes.
- C. religious beliefs often impact the parents' views on the illness.
- D. parents are usually the decision-makers, but they may lack awareness of their children's spiritual needs.
Correct Answer: A
Rationale: Children's spiritual needs are influenced by their stages of development, not just by what is happening in their homes. Understanding these needs requires knowledge of how children's spiritual beliefs evolve as they grow. Different cultural perspectives can bring varying beliefs and practices regarding children's spiritual development, which may challenge healthcare providers in addressing these needs effectively. Choice B is incorrect because children's spiritual needs are not solely reflections of their home environments but are shaped by various factors. Choice C is incorrect as it discusses the impact of parents' religious beliefs on illness views rather than focusing on children's spiritual needs. Choice D is incorrect as it addresses parental awareness of children's spiritual needs, which is not the primary challenge faced by healthcare providers in this context.
When planning a cultural assessment, which component should be included?
- A. Family history
- B. Chief complaint
- C. Medical history
- D. Health-related beliefs
Correct Answer: D
Rationale: When planning a cultural assessment, the nurse should include the component of health-related beliefs. Understanding a person's cultural background and beliefs about health and wellness is crucial for providing culturally competent care. Health-related beliefs can impact a person's attitudes towards illness, treatment preferences, and adherence to medical recommendations. Therefore, assessing health-related beliefs is essential for delivering effective and respectful healthcare services. Choices A, B, and C are important components of a comprehensive patient assessment but are not specific to cultural considerations. While family history, chief complaint, and medical history are pertinent to understanding a patient's health status, health-related beliefs focus specifically on the cultural aspect that influences an individual's health perceptions and behaviors.