Nokea
How should physicians and office staff respond to patients who chronically miss appointments?
- A. Assume the patient does not want treatment and ask him/her to change doctors
- B. Bill the patient for the missed appointment when he/she is a 'no show'
- C. Speak directly to the patient about the missed appointments
- D. Accuse the patient of being insensitive and taking up valuable time
Correct Answer: C
Rationale: Direct communication addresses the issue respectfully, identifies barriers, and promotes adherence without judgment.
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An example of a cause for neglect at the ontogenic level is:
- A. Poor communication skills
- B. Inadequate support from the child's father
- C. Inadequate public funding
- D. Neighbourhood drain
Correct Answer: A
Rationale: Poor communication skills are an individual (ontogenic) factor contributing to neglect.
The philosophy that emphasize on individual's mental growth is
- A. Behaviorism
- B. Cognitivism
- C. Humanism
- D. Constructivism
Correct Answer: C
Rationale: Humanism focuses on personal growth and self-actualization, emphasizing mental development.
Which thing is a big contributes to happiness in life:
- A. Positive emotions
- B. Gratitude
- C. Satisfaction
- D. Eudaimonia
Correct Answer: B
Rationale: Gratitude significantly boosts happiness, per positive psychology research (Seligman).
Briefly describe the four models of case management
- A. Brokerage, supportive, comprehensive, strengths-based
- B. Directive, punitive, passive, aggressive
- C. Individual, group, family, community
- D. Short-term, long-term, crisis, maintenance
Correct Answer: A
Rationale: Brokerage links to services, supportive aids naturally, comprehensive coordinates all needs, strengths-based empowers clients.
Which of the following questions may help identify social factors that would impact a patient's adherence?
- A. Do you ever consume alternative medications?
- B. Do you remember the last time you took your medications?
- C. Aside from your health, what else in your life is worrying you?
- D. Why wouldn't you want to take your medication?
Correct Answer: C
Rationale: This question uncovers stressors that may affect adherence beyond medical factors.