Nokea
In order to understand verbal and nonverbal communication which of the following things should we do?
- A. Accept cultural differences
- B. Studying your own culture
- C. Learn about other cultures
- D. All of the above
Correct Answer: D
Rationale: D all aid understanding. Nurse leaders learn cultures for better care, contrasting with ignorance. In healthcare, it bridges gaps, aligning leadership with inclusive communication.
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A nurse is assisting with the informed consent process for a client who is scheduled for a below-the-knee amputation. The client asks the nurse, 'Why are they making me have this surgery today? I don't understand why they are doing this.' Which of the following actions should the nurse take?
- A. Explain the procedure in detail
- B. Notify the provider of the client's comments
- C. Reassure the client it's necessary
- D. Have the client sign the consent form
Correct Answer: B
Rationale: Informed consent hinges on the client's full understanding of the procedure, risks, and reasons, which the provider must ensure. When a client expresses confusion, as here with questions about the surgery's necessity, the nurse's role is to facilitate clarity by notifying the provider, who is responsible for explaining and obtaining consent. This action ensures the client receives accurate, authoritative answers, upholding autonomy and legal standards. Explaining the procedure herself exceeds the nurse's scope in this context, risking misinformation. Reassuring without addressing confusion dismisses the client's need for understanding, while forcing a signature without comprehension invalidates consent. Notifying the provider ensures the client's questions are resolved, protecting their rights and ensuring the process remains ethical and informed.
The clearly stated goal looks at
- A. What you want
- B. When you want to get it
- C. How will you get it
- D. All the above
Correct Answer: D
Rationale: All what, when, how define goals. Nurse leaders like care plans cover this, contrasting with ambiguity. In healthcare, it's structure, aligning leadership with intent.
What type of conflict refers to when there are two or more opposing incompatible demands that arise and priority differences affect the resolution of the conflict?
- A. Interpersonal conflict
- B. Organizational conflict
- C. Intrapersonal conflict
- D. None of Above
Correct Answer: C
Rationale: Intrapersonal conflict involves internal demands, unlike interpersonal, organizational, or none. Nurse managers address this like duty vs. family contrasting with team clashes. It's key in healthcare for staff well-being, aligning leadership with personal support.
What best describes the leader-follower relationship?
- A. The relationship is a one-way street
- B. Leadership and followership are the same thing
- C. Leadership and followership merge and are linked concepts
- D. It is based on the idea of 'one-man leadership'
Correct Answer: C
Rationale: Leadership and followership link not one-way, same, or solo. Nurse leaders like team trust rely on this, contrasting with hierarchy. In healthcare, mutual influence thrives, aligning leadership with partnership.
In collective bargaining, the term 'fringe benefit' refers to:
- A. Health insurance
- B. Salary increases
- C. Shift differential
- D. Base salary
Correct Answer: A
Rationale: Fringe benefits in collective bargaining are perks beyond base salary, like health insurance, retirement plans, or paid leave non-wage compensations enhancing the employment package. Here, health insurance fits as a standard fringe benefit, vital in healthcare negotiations where staff value security amid demanding roles. Salary increases and base salary are direct pay, not fringes, while shift differential, though a pay adjustment, isn't typically classified as a fringe. Unions often prioritize these benefits to attract and retain nurses, reflecting their role in addressing broader worker needs beyond hourly rates.