The appropriate procedure for addressing a cover letter when the applicant is unsure of the name and title of the person to whom the letter should be addressed is to:
- A. address the letter to "To Whom It May Concern."
- B. address the letter to "Nurse Recruiter."
- C. call the facility to inquire about the name and title of the person.
- D. leave the salutation blank if the name and the title are unknown.
Correct Answer: A
Rationale: The correct answer is A: address the letter to "To Whom It May Concern." This is the appropriate procedure when the applicant is unsure of the recipient's name and title. It is a professional and formal way to address a cover letter when the specific recipient is unknown.
Option B is incorrect as addressing the letter to a generic title like "Nurse Recruiter" may not be appropriate if the recipient does not hold that specific title. Option C may be time-consuming and unnecessary if the applicant can use a more general salutation. Option D is incorrect because leaving the salutation blank can come across as unprofessional and lazy.
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A director of nursing (DON) asks the staff to list how their nursing unit can help the organization meet its goal to "provide quality patient care with attention to compassion and excellence." An ad hoc committee is formed to develop a timeline of identified actions. The DON coaches the committee to reach desired outcomes. This DON is demonstrating which other role of leadership and management?
- A. Transactional
- B. Clinical consultant
- C. Corporate supporter
- D. Autocratic
Correct Answer: B
Rationale: The correct answer is B: Clinical consultant. In this scenario, the DON is providing guidance and expertise to the ad hoc committee in developing strategies to meet the organization's goal of providing quality patient care. As a clinical consultant, the DON utilizes their clinical knowledge and experience to coach and support the committee in achieving desired outcomes related to patient care. The other choices are incorrect because:
A: Transactional leadership focuses on exchanging rewards for performance and does not align with the DON's role in providing clinical guidance.
C: Corporate supporter role involves advocating for organizational goals at a higher level and is not directly related to coaching a committee on clinical matters.
D: Autocratic leadership style is characterized by making decisions without input from others, which is not demonstrated in the scenario where the DON is coaching and guiding the committee.
This certificate of inspection is health policy enforced at which level of government?
- A. Local
- B. State
- C. Federal
- D. International
Correct Answer: B
Rationale: The correct answer is B: State. State governments are responsible for enforcing health policies such as certificates of inspection within their own jurisdiction. They have the authority to regulate and monitor health standards at the state level. Local governments (A) typically focus on implementing policies within their specific region, while federal governments (C) oversee broader health policies that apply across the entire country. International (D) level does not have jurisdiction over local health policies. Therefore, the state level is the most appropriate answer for enforcing a certificate of inspection in this context.
A recruiter is explaining benefits to a group of nursing externs who are highly sought for employment. The recruiter states, "We are the only hospital in town that offers a residency program." The recruiter further explains that a residency program:
- A. provides housing for the graduate nurse to decrease expenses until income is established.
- B. partners a medical resident with a nurse resident to learn interprofessional care.
- C. allows new graduates to work on a higher degree in nursing while being paid full-time.
- D. offers extended time for both theory and clinical activities that promote problem solving and clinical decision making.
Correct Answer: D
Rationale: The correct answer is D because a residency program offers extended time for both theory and clinical activities that promote problem-solving and clinical decision-making skills. This is important for new graduates to enhance their clinical skills and transition into practice effectively.
A: Providing housing for the graduate nurse is not typically a component of a residency program.
B: Partnering a medical resident with a nurse resident for interprofessional care is not a defining feature of a nursing residency program.
C: Allowing new graduates to work on a higher degree in nursing while being paid full-time is not the primary focus of a nursing residency program, which is more about developing clinical skills.
A nurse is asked to "float" to another area where the patients require total care. The nurse smiles, picks up her stethoscope, and says, "I'll come back and eat lunch with everyone here." When she enters the elevator she hits the wall and mutters, "Always me. Don't I have any rights"? The nurse is demonstrating which communication style?
- A. Assertive
- B. Aggressive
- C. Passive
- D. Passive-aggressive
Correct Answer: D
Rationale: The correct answer is D, passive-aggressive. The nurse is indirectly expressing her displeasure and resistance to floating by smiling and agreeing to come back for lunch, but then displaying negative body language and muttering under her breath. This behavior is passive on the surface but aggressive in the underlying tone. The nurse is not openly confronting the issue but is still showing resistance and frustration.
A: Assertive communication involves expressing one's needs and feelings in a direct and respectful manner. The nurse is not openly communicating her feelings or needs in this scenario.
B: Aggressive communication involves expressing needs and feelings in a forceful and hostile manner. The nurse's behavior is not openly hostile towards others.
C: Passive communication involves avoiding conflict and not expressing one's needs or feelings. The nurse is indirectly expressing her displeasure, so it's not purely passive.
An older adult woman who stops using complementary alternative medicine (CAM) becomes disoriented and is given a diagnosis of dementiThe family is upset with the family physician and the CAM practitioner for not diagnosing the condition earlier. Which CAM may have interfered with early detection of the dementia?
- A. Large doses of calcium caused cerebral plaques to form, thereby disguising atrophy of the brain.
- B. Excess doses of folic acid masked a vitamin B deficiency that led to dementia.
- C. Hypnotherapy focused on current pleasant thoughts, eliminating clues to the past.
- D. The electrical current from magnetic fields interfered with normal brain waves, resulting in confusion and inability to concentrate.
Correct Answer: A
Rationale: The correct answer is A because large doses of calcium causing cerebral plaques to form can potentially mask the atrophy of the brain, which is a common indicator of dementia on imaging studies. This interference could delay the detection of dementia.
Choice B is incorrect because excess folic acid would not mask a vitamin B deficiency that could lead to dementia. Choice C is incorrect as hypnotherapy focusing on current thoughts would not necessarily eliminate clues to past cognitive decline. Choice D is incorrect because there is no evidence that the electrical current from magnetic fields interferes with normal brain waves in a way that would cause confusion and inability to concentrate.