NCLEX RN Psychosocial Integrity Questions Related

Review NCLEX RN Psychosocial Integrity Questions related questions and content

The client angrily tells the nurse that the primary health care provider (HCP) purposefully provided incorrect information. Which responses by the nurse to the client support therapeutic communication?

  • A. I'm certain that the HCP would not lie to you.
  • B. I'm not sure what you mean by that statement.
  • C. Can you describe the information that you are referring to?
  • D. Do you think it would be helpful to talk to your doctor about this?
  • E. You can check the information on lots of websites on the Internet.
Correct Answer: B,C,D

Rationale: Options 2 and 3 attempt to clarify the information to which the client is referring. Option 4 attempts to explore whether the client is comfortable talking to the HCP about this issue and encourages direct confrontation. Options 1 and 5 hinder communication by disagreeing with the client and referring the client to the Internet instead of his HCP for clarification. This technique could make the client defensive and block further communication.