Leadership and Management NCLEX Related

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The nurse has received a telephone prescription from the primary healthcare provider (PHCP) for citalopram 10 mg PO daily. Which action is the nurse's priority while taking the telephone order?

  • A. Verify that the medication is in stock
  • B. Read back the prescription to the PHCP
  • C. Inform the client of the new prescription
  • D. Transmit the prescription to the pharmacy
Correct Answer: B

Rationale: Reading back the prescription to the PHCP (B) is the priority to ensure accuracy and prevent medication errors, a critical safety step in taking telephone orders. Verifying stock (A), informing the client (C), and transmitting to the pharmacy (D) are important but follow confirmation of the order’s correctness.