Psychosocial Integrity NCLEX Questions Related

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The nurse implements which de-escalation techniques with a client who is extremely angry and exhibiting increasingly agitated behavior?

  • A. Avoid verbal struggles.
  • B. Provide clear options to the client.
  • C. Use therapeutic touch on the client's shoulder.
  • D. Maintain both the client's self-esteem and dignity.
  • E. Establish what the client considers to be her or his needs.
  • F. Use a firm and assertive tone of voice when speaking to the client.
Correct Answer: A,B,D,E

Rationale: When the client is angry and exhibits increasingly agitated behavior, the nurse should employ de-escalation techniques to prevent client violence and assaultive behaviors. These techniques include assessing the situation, using a calm and clear tone of voice when communicating with the client, remaining calm, avoiding verbal struggles, presenting clear options to the client, and maintaining the client's self-esteem and dignity. The nurse should establish what the client considers to be her or his need and maintain a large personal space (touching the client could increase agitation).