Lewis's Medical Surgical Nursing in Canada, 5th Edition - Nursing Management: Peripheral Nerve and Spinal Cord Conditions Related

Review Lewis's Medical Surgical Nursing in Canada, 5th Edition - Nursing Management: Peripheral Nerve and Spinal Cord Conditions related questions and content

The nurse is caring for a patient who sustained a spinal cord injury a week ago and becomes angry, telling the nurse 'I want to be transferred to a hospital where the nurses know what they are doing!' Which of the following actions by the nurse is best?

  • A. Ask for the patient's input into the plan for care.
  • B. Clarify that abusive behaviour will not be tolerated.
  • C. Reassure the patient about the competence of the nursing staff.
  • D. Continue to perform care without responding to the patient's comments.
Correct Answer: A

Rationale: The patient is demonstrating behaviours consistent with the anger phase of the mourning process, and the nurse should allow expression of anger and seek the patient's input into care. Expression of anger is appropriate at this stage and should be tolerated by the nurse. Reassurance about the competency of the staff will not be helpful in responding to the patient's anger. Ignoring the patient's comments will increase the patient's anger and sense of helplessness.