HESI RN Fundamentals Related

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The nurse learns that members of the nursing staff are uncomfortable with responding to client family members who are angry. While designing a teaching session to help the staff respond more effectively in these situations, which instructional strategy is best for the nurse to use?

  • A. Analogies.
  • B. Role-playing.
  • C. Return demonstration.
  • D. Journaling.
Correct Answer: B

Rationale: Role-playing builds communication skills.