Nokea
The nurse manager can use several strategies to improve communication when giving directions. Asking the subordinate to repeat the instructions would be which of the following strategies?
- A. Verifying through feedback
- B. Follow-up communication
- C. Getting positive attention
- D. Knowing the context of the instruction
Correct Answer: A
Rationale: The correct answer is A: Verifying through feedback. This strategy involves ensuring that the message was accurately received and understood by asking the subordinate to repeat the instructions. This helps confirm clarity and reduces the chances of miscommunication or errors. It promotes active listening and engagement, enhancing communication effectiveness.
Summary:
B: Follow-up communication is about checking in after the initial communication, not verifying understanding in the moment.
C: Getting positive attention is unrelated to verifying understanding of directions.
D: Knowing the context of the instruction is important but not the same as verifying understanding through feedback.
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Penalties should be __________ .
- A. Determining the employee's awareness of the policy
- B. Describing the staff nurse's behavior that violated the policy
- C. Progressive
- D. Confrontation
Correct Answer: C
Rationale: The correct answer is C: Progressive. Progressive penalties involve a gradual increase in severity for repeated violations, promoting learning and corrective action. This approach allows for improvement and prevents immediate termination. Choice A is incorrect as awareness is not a basis for penalties. Choice B focuses on describing behavior rather than the penalty itself. Choice D, confrontation, is not a recommended penalty approach as it can lead to negative outcomes. Therefore, the progressive approach is the most effective in promoting growth and compliance.
One of the steps in coaching is often overlooked and taken for granted. What is this step?
- A. Stating the target
- B. Jumping to conclusions
- C. Asking for suggestions
- D. Tying the problem to clients' care
Correct Answer: D
Rationale: Step 1: Tying the problem to clients' care is crucial in coaching to ensure the client sees the relevance and importance of addressing the issue.
Step 2: This step helps create motivation and engagement for the client to actively work towards solving the problem.
Step 3: By connecting the problem to the client's values and well-being, it enhances the client's commitment to the coaching process.
Step 4: This step also promotes a deeper understanding of the impact the problem has on the client's life, driving them towards meaningful change.
Step 5: Overall, tying the problem to clients' care is essential for effective coaching by fostering a client-centered approach and facilitating meaningful progress.
Summary:
A: Stating the target is important but not as overlooked as tying the problem to clients' care.
B: Jumping to conclusions is a common mistake to avoid in coaching.
C: Asking for suggestions can be beneficial, but it is not the often overlooked step in coaching.
What is the primary goal of evidence-based practice (EBP)?
- A. Reduce healthcare costs
- B. Improve patient outcomes
- C. Enhance clinical decision making
- D. Ensure patient safety
Correct Answer: C
Rationale: The primary goal of evidence-based practice (EBP) is to enhance clinical decision-making. Evidence-based practice involves integrating the best available research evidence with clinical expertise and patient values to make informed decisions about patient care. By using evidence-based practice, healthcare providers can ensure that their decisions are based on the most current and relevant evidence, leading to improved patient outcomes. While reducing healthcare costs, improving patient outcomes, and ensuring patient safety are important aspects of healthcare, they are not the primary goal of evidence-based practice.
Which theory emphasizes the long-range plan rather than rewards?
- A. Equity theory.
- B. Development.
- C. Goal setting.
- D. Extinction.
Correct Answer: C
Rationale: The correct answer is C: Goal setting theory. This theory emphasizes setting specific, challenging goals to improve performance, focusing on long-range planning rather than immediate rewards. Goals provide direction and motivation, leading to increased effort and persistence. Equity theory (A) focuses on fairness in outcomes and inputs. Development (B) refers to personal growth and learning. Extinction (D) is a behaviorist concept related to the disappearance of a previously learned behavior due to lack of reinforcement.
A nurse is assessing a client's readiness to learn about insulin self-administration. Which of the following statements should the nurse identify as an indication that the client is ready to learn?
- A. "I can concentrate best in the morning."
- B. "It is difficult to read the instructions because my glasses are at home."
- C. "I'm wondering why I need to learn this."
- D. "You will have to talk to my partner about this."
Correct Answer: D
Rationale: The correct answer is D because it shows the client is willing to involve their partner in the learning process, indicating readiness for education. Involving a partner can enhance support and understanding, leading to better adherence. A: Time preference does not directly relate to readiness to learn about insulin. B: Difficulty reading instructions due to glasses is a practical issue, not an indicator of readiness. C: Expressing doubt or questioning the necessity of learning indicates potential resistance or lack of motivation.