HESI Fundamentals Exam Test Bank Related

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The nurse manager hears a healthcare provider loudly criticize one of the staff nurses within the hearing of others. The employee does not respond to the healthcare provider's complaints. The nurse manager's next action should be to

  • A. Approach the healthcare provider and staff nurse for a private meeting to address the situation.
  • B. Allow the staff nurse to handle this situation without interference.
  • C. Notify other administrative personnel of a breach of professional conduct.
  • D. Request an immediate private meeting with the healthcare provider and staff nurse.
Correct Answer: D

Rationale: The correct action for the nurse manager in this situation is to request an immediate private meeting with the healthcare provider and staff nurse. By doing so, the nurse manager can facilitate a more appropriate and professional discussion of the issues at hand in a private setting. Option A, which involves addressing the behavior quietly, may not effectively resolve the issue as it needs to be openly discussed. Option B is not advisable as the nurse manager should intervene to address the situation and provide support. Option C, notifying other administrative personnel, may escalate the situation unnecessarily before attempting to resolve it directly with the involved parties.