Practice NCLEX PN Questions Related

Review Practice NCLEX PN Questions related questions and content

The nurse manager hears a provider loudly criticize one of the staff nurses within the hearing range of others. The nurse manager's next action should be to

  • A. Walk up to the provider and quietly state: 'Stop this unacceptable behavior.'
  • B. Allow the staff nurse to handle this situation without interference
  • C. Notify the chief of the other administrative persons of a breech of professional conduct
  • D. Request an immediate private meeting with the provider and staff nurse
Correct Answer: D

Rationale: Assertive communication respects the needs of all parties to express themselves, but not at the expense of others. The nurse manager needs to protect clients and staff from this display and assist the nurse employee.