Nokea
What can healthcare workers do to prevent the transmission of infection?
- A. Wash their hands before patient contact
- B. Always use gloves
- C. Wash their hands after patient contact
- D. All of the above
Correct Answer: D
Rationale: All measures reduce pathogen spread effectively.
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Benchmarking is based on identifying which of the following?
- A. Deficiencies
- B. Statistical control
- C. Best practices
- D. Competition
Correct Answer: C
Rationale: Benchmarking involves finding and implementing best practices to achieve excellence.
A measles exposure from a patient in a clinic was identified and an exposure work-up was initiated. A staff exposure was defined as 'nonimmune HCP with more than 5 minutes of same-room contact or faceto-face with the index patient.' Forty-eight HCP were identified as possible exposures. Of these, 44 had documented immunity to measles. Of the remaining HCP, three did not have the same room or face-to-face contact. How many HCP were at risk of developing measles because of the exposure?
- A. 4
- B. 45
- C. 1
- D. 48
Correct Answer: C
Rationale: 1 HCP (48 - 44 immune - 3 non-exposed) meets the exposure criteria.
For a healthcare organization to be market oriented in order to maintain its growth, the following approach should be adopted:
- A. A service is developed and marketing department tries hard to find people who want to use it.
- B. Multiple services are introduced and invite customers to try any.
- C. Finding out what people living in the environment needs most to match their requirements.
- D. Advertising should have a priority all the times.
Correct Answer: C
Rationale: Market orientation prioritizes understanding and meeting customer needs.
When a case manager wants to demonstrate length of stay data that depicts both common cause and special cause variation, which of the following should be used?
- A. Pareto chart
- B. Scatter plot
- C. Shewhart chart
- D. Frequency plot
Correct Answer: C
Rationale: Shewhart charts (control charts) are designed to distinguish between common cause and special cause variation over time.
Which important aspect of coordinating care within the interdisciplinary team is facilitated by use of the 'SBAR' and 'PACE' procedures?
- A. Communication
- B. Implementation
- C. Policymaking
- D. Protocol development
Correct Answer: A
Rationale: SBAR and PACE are structured communication tools that enhance interdisciplinary coordination by sharing critical information effectively.