What is the main concern with collective bargaining?
- A. Create tension among nurses.
- B. Reform health care.
- C. Secure economic security.
- D. Unite the nurses.
Correct Answer: A
Rationale: The correct answer is A: Create tension among nurses. Collective bargaining involves negotiation between labor unions and employers, which can lead to disagreements and conflicts among nurses over issues such as wages, working conditions, and benefits. This tension is a common concern as it can impact unity and collaboration within the nursing workforce.
Summary:
B: Reform health care - This is incorrect as collective bargaining focuses on labor relations, not healthcare reform.
C: Secure economic security - This is incorrect as securing economic security is one of the goals of collective bargaining, not a concern.
D: Unite the nurses - This is incorrect as collective bargaining can sometimes lead to division and tension among nurses rather than uniting them.
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Which type of HMO contracts with two or more IPAs (Independent Practice Associations)?
- A. Staff model
- B. Point of service model
- C. Network model
- D. Group model
Correct Answer: C
Rationale: The correct answer is C: Network model. In this model, the HMO contracts with multiple IPAs, allowing members to choose from a wider network of physicians. This promotes flexibility and choice. The other choices are incorrect because:
A: Staff model involves directly employing physicians, not contracting with IPAs.
B: Point of service model allows members to go outside the network for care, not necessarily contracting with IPAs.
D: Group model involves physicians working in a group practice, not IPAs.
The nurse manager can use several strategies to improve communication when giving directions. Asking the subordinate to repeat the instructions would be which of the following strategies?
- A. Verifying through feedback
- B. Follow-up communication
- C. Getting positive attention
- D. Knowing the context of the instruction
Correct Answer: A
Rationale: The correct answer is A: Verifying through feedback. This strategy involves ensuring that the message was accurately received and understood by asking the subordinate to repeat the instructions. This helps confirm clarity and reduces the chances of miscommunication or errors. It promotes active listening and engagement, enhancing communication effectiveness.
Summary:
B: Follow-up communication is about checking in after the initial communication, not verifying understanding in the moment.
C: Getting positive attention is unrelated to verifying understanding of directions.
D: Knowing the context of the instruction is important but not the same as verifying understanding through feedback.
Change is a mandatory skill for managers. Successful change agents display certain characteristics. Some of these characteristics are: (Select all that apply.)
- A. Energy
- B. Confidence
- C. Ambiguity
- D. Trustworthiness
Correct Answer: C
Rationale: The correct answer is C: Ambiguity. Successful change agents must be comfortable with uncertainty and ambiguity inherent in the change process. They need to navigate through unknown situations and adapt to unforeseen challenges. Energy and confidence (choices A and B) are valuable traits but not specifically tied to managing change. Trustworthiness (choice D) is important for building relationships but not a defining characteristic of successful change agents.
What is the main purpose of recruitment activities?
- A. Assess an applicant's motivation
- B. Generate a pool of qualified applicants
- C. Assess an applicant's skills
- D. Assess an applicant's ability
Correct Answer: B
Rationale: The correct answer is B: Generate a pool of qualified applicants. The main purpose of recruitment activities is to attract and identify a diverse pool of qualified candidates for a job vacancy. By generating a pool of qualified applicants, the organization increases the chances of finding the best fit for the position. Option A, assessing motivation, is not the main purpose but can be a part of the recruitment process. Option C, assessing skills, and option D, assessing ability, are more related to the selection process rather than recruitment.
What is the primary role of a nurse manager in a healthcare setting?
- A. To enforce hospital policies
- B. To oversee patient care
- C. To manage the financial aspects of the unit
- D. To ensure efficient operation of the unit
Correct Answer: D
Rationale: The primary role of a nurse manager is to ensure the efficient operation of the unit. This involves coordinating staff, resources, and activities to provide high-quality patient care. By focusing on efficiency, the nurse manager can optimize workflows, improve patient outcomes, and enhance overall unit performance. Enforcing hospital policies (A) is important but not the primary role. While overseeing patient care (B) is essential, it is typically the responsibility of the healthcare providers. Managing the financial aspects of the unit (C) is important, but secondary to ensuring efficient operations. Thus, the correct answer is D as it encompasses the key responsibilities of a nurse manager in a healthcare setting.