Nursing Family Centered Care Related

Review Nursing Family Centered Care related questions and content

When a health care provider believes that there is a language barrier with a patient over the phone, what is the best course of action?

  • A. If available, ask a bilingual staff member to join the conversation
  • B. If available, have a bilingual staff member take over the conversation
  • C. Inform the patient that there is an obvious language barrier
  • D. Request that the patient come into the office to meet in person
Correct Answer: A

Rationale: A bilingual staff member joining aids communication without disrupting the call.