Communication in Nursing Test Bank Related

Review Communication in Nursing Test Bank related questions and content

When an office nurse asks the patient to repeat information that he has just given to the patient over the telephone, the nurse is:

  • A. testing the patient's intelligence and memory.
  • B. acting in a cautious way to avoid charges of negligence.
  • C. verifying that the patient understands the information.
  • D. saving the extra time it would take to mail the information. Obtaining feedback from a patient to ascertain that the patient understands instructions is an important part of the communication process, especially over the phone, when the nurse does not have nonverbal cues.
Correct Answer: C

Rationale: The correct answer is C because asking the patient to repeat the information verifies their understanding. This is crucial in healthcare to ensure accurate communication and patient safety. Choice A is incorrect as it focuses on intelligence rather than comprehension. Choice B is incorrect as it assumes the nurse is motivated by avoiding negligence rather than patient care. Choice D is incorrect as saving time should not compromise patient understanding.Verifying patient comprehension fosters effective communication and prevents errors.