NCLEX Leadership and Management Related

Review NCLEX Leadership and Management related questions and content

When experiencing conflict with another nurse (that is not resolvable between the parties), what is the most appropriate action for the nurse moving forward?

  • A. Report the conflict to the director of nursing over the unit.
  • B. Report the conflict to the nurse manager of the unit.
  • C. Report the conflict to the assigned charge nurse of the unit.
  • D. Discuss the conflict with another nurse to attempt resolution of the issue.
Correct Answer: B

Rationale: Reporting to the nurse manager (B) follows the chain of command for unresolved conflict, ensuring appropriate resolution. The director (A) is too high, the charge nurse (C) may lack authority, and discussing with another nurse (D) risks gossip and unprofessionalism.