Nokea
Which of the following best describes the role of a nurse navigator?
- A. Provide direct patient care
- B. Coordinate complex care
- C. Assist with administrative tasks
- D. Manage clinical trials
Correct Answer: B
Rationale: The correct answer is B because a nurse navigator's role is to coordinate complex care for patients by guiding them through the healthcare system, connecting them with resources, and ensuring continuity of care. Providing direct patient care (A) is typically the responsibility of nurses, not nurse navigators. Assisting with administrative tasks (C) is more aligned with roles such as medical assistants or administrative staff. Managing clinical trials (D) involves research and regulatory responsibilities that are distinct from the care coordination focus of a nurse navigator. Therefore, the best description of a nurse navigator's role is coordinating complex care.
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Which of the following describes the concept of ratification?
- A. Contract administration
- B. Contract passage
- C. Contract denial
- D. Contract reorganization
Correct Answer: B
Rationale: Ratification is the act of formally approving or confirming a previously unauthorized or informal agreement, making it legally binding. In the context of a contract, ratification occurs after the initial negotiation and agreement have taken place. Choice B, "Contract passage," aligns with this definition as it accurately describes the process of a contract being ratified or officially accepted. Choice A, "Contract administration," refers to the management of a contract after it has been ratified, not the ratification process itself. Choice C, "Contract denial," is incorrect as it opposes the concept of ratification. Choice D, "Contract reorganization," does not relate to the formal approval of a contract, making it an incorrect choice.
A nurse needs to know how to increase her power base. Which of the following are ways nurses can generate power as described by Umiker?
- A. Using body language, standing when talking
- B. Listening for feelings
- C. Using words, avoiding clich©s
- D. All of the above
Correct Answer: D
Rationale: The correct answer is D because all the options mentioned contribute to increasing a nurse's power base.
A: Using body language and standing when talking can convey confidence and assertiveness, enhancing power.
B: Listening for feelings builds rapport and empathy, leading to influence and power.
C: Using words effectively and avoiding clichés demonstrates communication skills, influencing power dynamics.
Therefore, by combining these strategies, nurses can maximize their power base effectively.
When in opposition to an immediate superior, a nurse manager should use which important strategy in a confrontation?
- A. Using 'I' language
- B. Using absolutes
- C. Using 'why' questions
- D. Using negative assertions
Correct Answer: A
Rationale: The correct answer is A: Using 'I' language. This strategy is effective in confrontation as it focuses on expressing one's own thoughts and feelings without blaming the other person. By using "I" language, the nurse manager can communicate assertively and take ownership of their perspective, which can lead to a more constructive dialogue.
Summary:
B: Using absolutes can come across as rigid and may escalate the confrontation.
C: Using 'why' questions can be perceived as accusatory and defensive, potentially leading to further conflict.
D: Using negative assertions can create a hostile environment and hinder effective communication.
Which of the following types of leadership behaviors would be most useful when managing a staff of newly trained CNAs (Certified Nursing Assistants)?
- A. Achievement-oriented
- B. Supportive
- C. Participative
- D. Directive
Correct Answer: D
Rationale: The correct answer is D: Directive. In managing newly trained CNAs, directive leadership is most useful as it provides clear instructions and guidance for the inexperienced staff. This helps ensure they understand expectations and tasks. Achievement-oriented leadership (A) may be overwhelming for new staff, supportive leadership (B) may not provide enough structure, and participative leadership (C) may be confusing for staff who require clear direction and guidance. Ultimately, directive leadership is the most appropriate for managing newly trained CNAs due to the need for clear instructions and structure.
Which of the following best describes the ethical concept of values?
- A. Values are an individual’s feelings about situations.
- B. Values are learned through family systems.
- C. Values are organized ways of thinking about the meaning of life.
- D. Values determine the rightness or wrongness of behavior.
Correct Answer: A
Rationale: The correct answer is A because values are subjective and personal beliefs that influence one's feelings and attitudes towards situations. This aligns with the definition of values as individual's principles or standards of behavior.
B is incorrect because values are not solely learned through family systems, but can also be influenced by culture, education, and personal experiences.
C is incorrect because values are more about personal beliefs and principles rather than organized ways of thinking about the meaning of life.
D is incorrect because values are not the sole determinants of rightness or wrongness of behavior, as ethical principles and moral standards also play a role in making such judgments.