ATI Comprehensive 2024 Exit Exam with NGN Related

Review ATI Comprehensive 2024 Exit Exam with NGN related questions and content

Which of the following conflict-resolution strategies should the charge nurse use?

  • A. Encourage collaboration between the two nurses when making the assignments
  • B. Ask each nurse to take turns making the assignments.
  • C. Tell the nurses that the assignments will be more equitable in the future.
  • D. Arrange for the nurses to have as few shifts together as possible
Correct Answer: A

Rationale: The correct answer is A: Encourage collaboration between the two nurses when making the assignments. This strategy fosters open communication and teamwork, leading to a mutually agreed-upon solution. It promotes a sense of ownership and shared responsibility, enhancing job satisfaction and reducing conflict. Choice B may not address the underlying issues causing conflict. Choice C is vague and lacks a specific action plan. Choice D avoids the conflict rather than resolving it.