Adult Health Nursing Test Bank Related

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Which of the following situation is an example of incongruent message?

  • A. When the nurse means what she says
  • B. When the words and behavior of the nurse agree
  • C. When what the nurse says and does do not agree
  • D. When content and process agree
Correct Answer: C

Rationale: Step 1: Incongruent message occurs when verbal and nonverbal communication do not align.
Step 2: Choice C states "When what the nurse says and does do not agree," indicating a lack of alignment.
Step 3: This inconsistency can lead to confusion or mistrust in communication.
Step 4: Choices A, B, and D all describe situations with alignment between words and actions, making them congruent.
Summary: Choice C is correct as it exemplifies incongruent communication, while Choices A, B, and D are incorrect as they describe congruent messages.