NCLEX Nursing Leadership and Management Questions Related

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You are caring for a group of psychiatric mental health clients. One of these clients, who has anger management and aggressive behavior concerns, has not yet gained telephone privileges. You notice an unlicensed assistive personnel (UAP) on the unit escorting this client to the telephone. After you speak to the client about the telephone privileges, the UAP tells you, 'It is unfair for this client not to be able to use the telephone when other clients are free to do so.' What should you determine about this UAP’s comment?

  • A. This comment demonstrates that the unlicensed assistive personnel (UAP) favors this client.
  • B. This comment indicates that the unlicensed assistive personnel (UAP) is ensuring equal rights.
  • C. This comment indicates that the unlicensed assistive personnel (UAP) is preventing discrimination.
  • D. This comment indicates a learning need for the unlicensed assistive personnel (UAP) relating to the therapeutic milieu.
Correct Answer: D

Rationale: The UAP’s comment (D) reflects a lack of understanding of the therapeutic milieu, where restrictions like telephone privileges are part of a care plan to manage aggression. It does not indicate favoritism (A), equal rights (B), or anti-discrimination (C), but a need for education on unit protocols.