NCLEX Leadership and Management Related

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You are the nurse manager of the surgical acute care unit. You have noticed that several clients have almost been sent to the preoperative suite when they are not scheduled for a planned surgical procedure. Fortunately, no clients have gotten a 'wrong surgery' because this possible error was caught in time. What is your priority action as the nurse manager?

  • A. Praise the staff for catching these near misses before a surgical error occurs.
  • B. Investigate and explore this near miss.
  • C. Investigate and explore this medical error.
  • D. Report the nature and frequency of these medical errors to the State Department of Health.
Correct Answer: B

Rationale: Investigating and exploring the near miss (B) is the priority to identify root causes and prevent future errors. These are near misses, not medical errors (C, D), as no harm occurred. Praising staff (A) is supportive but secondary to addressing the systemic issue.