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Which of the following factors may affect successful communication?
- A. Cultural background
- B. Organizational structure
- C. Method of communication
- D. All of the above
Correct Answer: D
Rationale: The correct answer is D because all the factors listed - cultural background, organizational structure, and method of communication - can significantly impact successful communication. Cultural background influences language, behavior, and perception. Organizational structure affects the flow of information and decision-making processes. The method of communication, such as verbal, non-verbal, written, or digital, determines how effectively messages are conveyed. By considering and adapting to all these factors, communication can be more successful. The other choices, A, B, and C, are incorrect because each factor individually plays a crucial role in communication effectiveness.
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A staff nurse is working with a patient who is on a critical pathway for education in preparation for home care. Which one of the following responsibilities would the nurse address first?
- A. Taking vital signs
- B. Answering the client's questions
- C. Evaluating client teaching
- D. Reviewing the information with the client and family
Correct Answer: D
Rationale: The correct answer is D because reviewing the information with the client and family should be addressed first to ensure understanding and clarity. This step allows for immediate feedback and corrections if needed, promoting effective education. Taking vital signs (A) can be done after educating the client. Answering questions (B) and evaluating teaching (C) come after providing the necessary information.
There are several pitfalls that should be avoided when using social media of any type. For example, a nurse or student could be found guilty of libel in which of the following scenarios?
- A. Snapping a selfie with a patient
- B. Posting a positive review of the hospital where the student completed clinicals
- C. Creating a closed online forum where students can discuss clinical experiences without providing client information
- D. Complaining about her nurse preceptor on social media, discussing the preceptor’s unprofessional characteristics.
Correct Answer: D
Rationale: The correct answer is D because complaining about a nurse preceptor on social media and discussing their unprofessional characteristics can be considered libel. Libel involves making false and damaging statements about someone that are published and seen by others. This action could harm the preceptor's reputation and potentially lead to legal consequences.
Choice A is incorrect because snapping a selfie with a patient, if done with the patient's consent and in compliance with privacy laws, does not necessarily constitute libel.
Choice B is incorrect because posting a positive review of a hospital is not libelous as long as it is truthful and does not harm anyone's reputation.
Choice C is incorrect because creating a closed online forum for students to discuss clinical experiences without providing client information is a professional and ethical practice that respects privacy and confidentiality.
What is the primary focus of case management in nursing?
- A. Direct patient care
- B. Resource management
- C. Financial planning
- D. Quality assurance
Correct Answer: A
Rationale: The correct answer is A: Direct patient care. Case management in nursing focuses primarily on coordinating care, advocating for patients, and ensuring their needs are met. This involves direct patient interaction, collaborating with healthcare providers, and addressing the patient's physical, emotional, and social well-being. Resource management (B) involves allocating resources efficiently, financial planning (C) focuses on budgeting and financial aspects, and quality assurance (D) pertains to monitoring and improving healthcare standards. These options are important in healthcare but are not the primary focus of case management in nursing.
What is the main goal of a nursing quality improvement (QI) program?
- A. To enhance patient safety
- B. To reduce healthcare costs
- C. To ensure regulatory compliance
- D. To maintain high patient satisfaction
Correct Answer: A
Rationale: The correct answer is A: To enhance patient safety. The main goal of a nursing quality improvement program is to improve the quality of care provided to patients, ultimately leading to better patient outcomes and safety. By implementing strategies to enhance patient safety, such as reducing medical errors and improving communication among healthcare team members, the overall quality of care is improved.
Choice B (To reduce healthcare costs) is incorrect because while cost-efficiency may be a secondary benefit of a QI program, it is not the primary goal. Choice C (To ensure regulatory compliance) is also incorrect as regulatory compliance is important but not the main focus of a QI program. Choice D (To maintain high patient satisfaction) is not the main goal of a QI program as patient satisfaction alone does not guarantee improved patient safety or outcomes.
Which of the following is the preferable alternative to firing an employee?
- A. Voluntary resignation
- B. Training
- C. Confrontation
- D. Coaching
Correct Answer: A
Rationale: The correct answer is A: Voluntary resignation. This option allows the employee to leave on their own terms, preserving their dignity and potentially avoiding negative consequences of being fired. Training (B) may not address the root issue leading to termination. Confrontation (C) can create a hostile environment and damage morale. Coaching (D) is more focused on improving performance rather than addressing termination. Opting for voluntary resignation promotes a more amicable separation and can benefit both the employee and the organization.