Which of the following is one of the sources used to determine the reason for voluntary turnover?
Correct Answer: D
Rationale: The correct answer is D: Exit interviewing. Exit interviews involve conducting structured interviews with employees who are leaving an organization voluntarily to understand their reasons for leaving. This method provides valuable insights into the factors contributing to turnover. Exit interviews are a direct way to gather feedback and identify patterns or issues that may be leading to voluntary turnover.
A: Following-up phone calls may not provide in-depth information or allow for a structured approach to understanding the reasons for turnover.
B: Employee questioning is vague and does not specify a method for gathering feedback, unlike the structured approach of exit interviews.
C: Benchmarking involves comparing data with industry standards and may not provide specific insights into individual reasons for voluntary turnover within an organization.
In summary, exit interviewing is the most effective source for determining the reasons for voluntary turnover as it offers a structured and direct approach to gathering valuable feedback from departing employees.