HESI RN Nursing Leadership and Management Exam 6

Question 1 of 45

Effective leaders must communicate a vision for the future. Which of the following is the best method for communicating a vision for the future?

A. Involve others in creating the vision and connect daily work tasks to the vision.

B. Encourage staff nurses to openly discuss practice and possible improvements.

C. Critically analyze and discuss advances in practice with other nurses on staff.

D. Actively listen to the recommendations of others.

Correct Answer:

Rationale:

Question 2 of 45

A good relationship between a leader and a follower enables the follower to 'manage up.' Which of the following describes the best way for a follower to 'manage up'?

A. Provide feedback to the unit manager when asked for it.

B. Assist your manager in capitalizing on his or her strengths and weaknesses.

C. When working with a manager with poor leadership skills, transferring to a different unit is the best option.

D. Show respect and appreciation for the manager, even when conversing with coworkers.

Correct Answer:

Rationale:

Question 3 of 45

Nurse managers need several qualities to be effective. A nurse manager is working hard to fully understand how patient outcomes are measured on the unit and how budget changes could impact patient outcomes. Which of the following qualities does this best describe?

A. Leadership

B. Business sense

C. Clinical expertise

D. Financial management

Correct Answer:

Rationale:

Question 4 of 45

What is the nurse manager's role in improving the quality of care on the unit?

A. The nurse manager is responsible for setting goals and priorities for the unit and ensuring that staff members are working towards achieving those goals.

B. The nurse manager is responsible for monitoring patient outcomes and implementing changes to improve the quality of care on the unit.

C. The nurse manager is responsible for ensuring that staff members follow established procedures and protocols to maintain the quality of care on the unit.

D. The nurse manager is responsible for providing feedback and coaching to staff members to help them improve their performance and achieve the unit's quality goals.

Correct Answer:

Rationale:

Question 5 of 45

A nurse manager is working to improve patient satisfaction on the unit. Which of the following best describes the nurse manager's role in this process?

A. The nurse manager should set clear expectations for patient satisfaction, monitor progress, and provide feedback to staff members to continuously improve patient care.

B. The nurse manager should gather data on patient satisfaction, identify areas for improvement, and implement strategies to enhance the patient experience.

C. The nurse manager should develop a patient satisfaction improvement plan, set measurable goals, and track progress over time to ensure continuous improvement.

D. The nurse manager should involve patients and families in the patient satisfaction improvement process, gather feedback, and use it to make improvements to care delivery.

Correct Answer:

Rationale:

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