Fundamentals of Nursing: The Art and Science of Person-Centered Care Tenth, North American Edition - Informatics and Health Care Technologies Related

Review Fundamentals of Nursing: The Art and Science of Person-Centered Care Tenth, North American Edition - Informatics and Health Care Technologies related questions and content

A downtime of the electronic health record (EHR) system is planned for three months from today. The informatics nurse is formulating a communication plan for the clinical staff about the downtime. The nurse plans to:

  • A. announce the upcoming downtime at system-wide meetings, and at department meetings of specific system hospitals affected by the downtime.
  • B. bring copies of the communication plan to IT meetings, and discuss it with the IT directors and managers.
  • C. present the information at the super-user meetings, department and unit meetings, and at other specialty clinician meetings, in addition to having a message posted on the message-of-the-day screen in the EHR.
  • D. print fliers with the downtime plan and post them in bathrooms and breakrooms, as well as on bulletin boards in various locations in the hospitals.
Correct Answer: C

Rationale: A comprehensive communication plan includes multiple channels, such as super-user and department meetings, and EHR notifications, to ensure all staff are informed.