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A __________ is often helpful to use when a problem is not easily identified.
- A. trial and error
- B. Delphi method
- C. political decision-making model
- D. affinity map
Correct Answer: D
Rationale: The correct answer is D: affinity map. When a problem is not easily identified, using an affinity map can help organize and visually represent different ideas or information related to the issue. This method allows for clustering similar themes or concepts, leading to a clearer understanding of the problem.
A: Trial and error involves randomly trying different solutions without a systematic approach.
B: The Delphi method is a structured communication technique for gathering opinions from experts, which may not directly help in identifying the problem.
C: Political decision-making model focuses on power dynamics and interests, which may not be relevant for problem identification.
In summary, using an affinity map promotes structured organization of information, making it the most suitable choice for identifying unclear problems.
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Which of the following best describes intrinsic values?
- A. Intrinsic values are often abstract ideas.
- B. Intrinsic values are basic needs for sustaining life.
- C. Intrinsic values are qualities patients consider to be important in their private lives.
- D. Intrinsic values are qualities patients consider important for nurses to have.
Correct Answer: B
Rationale: The correct answer is B because intrinsic values refer to fundamental principles or beliefs that are essential for sustaining life, such as honesty, integrity, or compassion. These values are inherent to an individual's being and are not dependent on external factors. Choice A is incorrect as intrinsic values are not necessarily abstract ideas. Choices C and D are incorrect as they relate to personal preferences or expectations rather than core values necessary for life sustenance.
The Hawthorne effect explains that the relationship between people and productivity is enhanced by which of the following?
- A. Special attention
- B. Organizations
- C. Creativity
- D. Groups
Correct Answer: A
Rationale: The correct answer is A: Special attention. The Hawthorne effect states that individuals modify their behavior when they know they are being observed. Providing special attention to individuals can lead to increased productivity as they are more motivated to perform well. This concept emphasizes the importance of personal interactions and recognition in improving productivity.
Summary:
- B: Organizations - While organizations play a role in productivity, the Hawthorne effect focuses on individual behavior rather than organizational structure.
- C: Creativity - While creativity can enhance productivity, the Hawthorne effect specifically highlights the impact of attention and observation on behavior.
- D: Groups - While group dynamics can influence productivity, the Hawthorne effect focuses on individual responses to attention and observation.
Integrated health care systems function in a variety of models. Which of the following is a common characteristic of all systems?
- A. Deliver selective care only
- B. Deliver a whole continuum of care
- C. Treat patients only in the hospital
- D. Provide care only in the primary care setting
Correct Answer: B
Rationale: The correct answer is B: Deliver a whole continuum of care. Integrated health care systems are designed to provide comprehensive and coordinated care across various settings to meet the diverse needs of patients. This model emphasizes preventive care, primary care, specialty care, and even mental health services to ensure holistic healthcare delivery.
A: Deliver selective care only - This is incorrect as integrated health care systems aim to offer a wide range of services beyond selective care.
C: Treat patients only in the hospital - This is incorrect as integrated systems provide care across different settings, not just in hospitals.
D: Provide care only in the primary care setting - This is incorrect as integrated systems offer care in multiple settings, not limited to primary care.
What is a common method used to collect work activity information from an applicant?
- A. Self-report logs
- B. Work sample questions
- C. Motion studies
- D. Interviewing
Correct Answer: B
Rationale: The correct answer is B: Work sample questions. This method allows applicants to demonstrate their skills in real work scenarios, providing concrete evidence of their abilities. Self-report logs (A) rely on subjective information, which may not accurately reflect the applicant's actual work activity. Motion studies (C) involve observing and analyzing work processes, but do not directly collect information from applicants. Interviewing (D) is a common method for gathering information but may not always provide specific details about an applicant's work activities compared to work sample questions.
Horizontal violence may be observed among staff interactions and causes stress among staff. To minimize stress associated with such interactions, nurses can: (Select all that apply.)
- A. Encourage venting as a way to express feelings.
- B. Take control of the situation by being assertive.
- C. Ignore staff who are volatile.
- D. Avoid interactions with angry staff.
Correct Answer: B
Rationale: The correct answer is B: Take control of the situation by being assertive. Being assertive allows nurses to address the conflict directly, set boundaries, and communicate effectively. This approach can help reduce stress by resolving issues instead of letting them escalate.
A: Encouraging venting may temporarily alleviate feelings but does not address the root cause of the conflict, potentially perpetuating it.
C: Ignoring volatile staff can lead to unresolved tensions and may exacerbate the situation over time.
D: Avoiding interactions with angry staff does not address the issue and may create a culture of avoidance rather than addressing conflicts directly.