A nurse is caring for a client who is scheduled to be transferred to a long-term care facility. The client's family questions the nurse about the reasons for the transfer. Which of the following responses made by the nurse is appropriate?
- A. The transfer of your family member is being done because the provider knows what's best.
- B. Would you like us to discuss the transfer with your family member?
- C. Why are you so concerned about this transfer?
- D. I know how you feel. My parent had to be transferred to a long-term care facility.
Correct Answer: A
Rationale: Step 1: The nurse's response should be professional and informative.
Step 2: Response A provides a clear and professional explanation for the transfer.
Step 3: Mentioning the provider's decision conveys expertise and reassurance to the family.
Step 4: It shows respect for the provider's judgment and helps build trust with the family.
Step 5: Responses B, C, and D do not directly address the family's concerns or provide a suitable explanation for the transfer.
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A client discharges AMA (against medical advice). This is an example of the _________ type of risk category?
- A. nurse-focused
- B. physician-focused
- C. medical-legal incident
- D. Patient-focused
Correct Answer: C
Rationale: The correct answer is C: medical-legal incident. When a client discharges AMA, it poses medical-legal risks for healthcare providers. This includes potential liability if the client experiences adverse outcomes post-discharge. Other choices are incorrect because discharging AMA is not solely focused on nurses (A) or physicians (B), but involves legal implications. It is also not purely patient-focused (D) as it impacts the healthcare team's legal responsibilities.
Which of the following is a primary responsibility of a nurse case manager?
- A. Direct patient care
- B. Financial planning
- C. Conduct health education
- D. Coordinate patient transitions
Correct Answer: D
Rationale: The correct answer is D because coordinating patient transitions is a primary responsibility of a nurse case manager. This involves ensuring continuity of care, smooth transitions between healthcare settings, and facilitating communication among healthcare providers. Direct patient care (A) is typically the responsibility of bedside nurses, not case managers. Financial planning (B) is more related to financial counselors or social workers. Health education (C) may be part of a nurse case manager's role, but it is not the primary responsibility compared to coordinating patient transitions.
Which of the following best describes the concept of resilience in healthcare?
- A. Ability to recover quickly from setbacks
- B. Strict adherence to protocols
- C. Adapting to changing environments
- D. Maintaining consistent performance
Correct Answer: A
Rationale: The correct answer is A: Ability to recover quickly from setbacks. Resilience in healthcare refers to the capacity to bounce back from challenges and setbacks effectively. This ability is crucial in handling unexpected situations and maintaining quality patient care. Choice B, strict adherence to protocols, focuses on following guidelines rather than bouncing back. Choice C, adapting to changing environments, is related to flexibility rather than recovery from setbacks. Choice D, maintaining consistent performance, emphasizes stability rather than the ability to recover quickly. Overall, option A best captures the essence of resilience in healthcare.
As an RN stands in line for the cafeteria cashier, he overhears the staff in front of him talking about a client the RN took care of earlier in the week. The client’s room number is mentioned along with the diagnosis and prognosis. Which of the following actions should the RN take?
- A. Join in the conversation in case the RN is assigned to care for the client in the future.
- B. Remind the staff members that they are in a public location and sharing this information is a breach of the Health Insurance Portability and Accountability Act (HIPAA).
- C. Correct a statement made by one of the staff members.
- D. Ignore the conversation.
Correct Answer: B
Rationale: The correct answer is B: Remind the staff members that they are in a public location and sharing this information is a breach of the Health Insurance Portability and Accountability Act (HIPAA).
Rationale:
1. HIPAA protects patients' confidentiality and prohibits the disclosure of personal health information without consent.
2. By reminding the staff members of this breach, the RN upholds ethical standards and protects the client's privacy.
3. Joining the conversation (choice A) would further violate the client's confidentiality.
4. Correcting a statement (choice C) may draw more attention to the conversation, potentially worsening the breach.
5. Ignoring the conversation (choice D) would be neglectful of the RN's duty to protect patient information.
Recent polls have placed nursing as one of the most trusted professions because of which of the following?
- A. Nurses engage in lifelong learning.
- B. Nurses abide by a dress code.
- C. Nurses have the skills needed to care for diverse populations.
- D. Nurses must pass the NCLEX in order to obtain a license to practice.
Correct Answer: C
Rationale: The correct answer is C because nurses having the skills to care for diverse populations is a crucial factor in earning trust. Nursing involves providing care to individuals from various backgrounds, cultures, and beliefs. Nurses who possess the skills to understand and cater to the unique needs of diverse populations build trust by ensuring culturally sensitive and competent care. This answer aligns with the essence of nursing, which emphasizes holistic care for all individuals regardless of their differences.
A: While lifelong learning is important in nursing, it is not the primary reason why nursing is one of the most trusted professions.
B: Abiding by a dress code is a professional expectation but not a significant factor in establishing trust with patients.
D: Passing the NCLEX is a requirement for licensure but does not directly correlate with the trustworthiness of nurses in caring for diverse populations.