Leadership and Management HESI Test Bank Related

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A nurse manager is receiving report and is faced with the following situations that require intervention. Which of the following should the nurse manager address first?

  • A. No transport assistance is available to take the client to PT.
  • B. A client is refusing care from an AP of the opposite gender.
  • C. Three staff members have called to say they will be absent.
  • D. Two nurses had a heated disagreement about a scheduling issue.
Correct Answer: C

Rationale: The correct answer is C. Addressing the absence of three staff members should be the nurse manager's priority as it directly impacts staffing levels and patient care. This situation can lead to staffing shortages, affecting patient safety and workload distribution. Option A, lack of transport assistance, although important, can be addressed after ensuring adequate staffing. Option B involves a client's preference and can be addressed by assigning care appropriately. Option D, a disagreement between two nurses, is important but can be addressed after ensuring adequate staffing and patient care.