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A patient expresses dissatisfaction with the care received during their hospital stay. What is the nurse's best response?
- A. Dismiss the patient's concerns and reassure them that the care provided was adequate.
- B. Listen actively to the patient's concerns, apologize for any shortcomings, and offer to address the issues.
- C. Ignore the patient's dissatisfaction and proceed with discharge procedures.
- D. Tell the patient that their concerns are unfounded and unwarranted.
Correct Answer: B
Rationale: The best response for a nurse when a patient expresses dissatisfaction with the care they received during their hospital stay is to listen actively to the patient's concerns, apologize for any shortcomings, and offer to address the issues. It is crucial for healthcare providers to acknowledge the patient's perspective, validate their feelings, and work towards resolving any issues that may have contributed to their dissatisfaction. This approach demonstrates empathy, professionalism, and a commitment to patient-centered care, fostering trust and effective communication between the patient and the healthcare team. Dismissing the patient's concerns (option A), ignoring their dissatisfaction (option C), or telling them that their concerns are unfounded (option D) can further escalate the situation and lead to a breakdown in the patient-provider relationship.
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Non verbal communication is the behavior that accompanies verbal communication, which of the following is NOT an indicator of this
- A. Eye contact
- B. Grunts and groans
- C. Words representing an object
- D. Bochy language
Correct Answer: C
Rationale: Nonverbal communication consists of gestures, facial expressions, body language, posture, tone of voice, touch, and eye contact, among other behaviors. Option C, words representing an object, refers to verbal communication rather than nonverbal communication. Nonverbal communication is the behavior that accompanies verbal communication, providing additional layers of meaning and adding context to the spoken words. Therefore, words representing an object are not indicators of nonverbal communication.
The patient asked Nurse Vera when is the best time to visit the clinic for her 1st prenatal care. Which should be the APPROPRIATE answer of the nurse?
- A. Second trimester
- B. Third trimester
- C. Before delivery
- D. First trimester
Correct Answer: D
Rationale: The best time to visit the clinic for the first prenatal care is during the first trimester of pregnancy, ideally before the 12th week. This is because early prenatal care is crucial for monitoring the health of both the mother and the developing baby, identifying any risk factors or complications early on, and initiating important interventions such as prenatal vitamins and screenings. By starting prenatal care early in the first trimester, potential issues can be identified and addressed promptly, leading to better pregnancy outcomes. It is important for pregnant women to seek early prenatal care to ensure a healthy pregnancy and delivery.
A patient with terminal cancer is experiencing dyspnea due to pleural effusion. What intervention should the palliative nurse prioritize to manage the patient's symptoms?
- A. Administer bronchodilator medications to improve airway clearance.
- B. Perform thoracentesis to drain the pleural fluid and relieve dyspnea.
- C. Recommend non-invasive positive pressure ventilation for respiratory support.
- D. Encourage the patient to practice relaxation techniques to reduce anxiety.
Correct Answer: B
Rationale: The palliative nurse should prioritize performing thoracentesis to drain the pleural fluid and relieve dyspnea in a patient with terminal cancer experiencing pleural effusion. Pleural effusion is a common complication in patients with advanced cancer and can cause significant respiratory distress. Drainage of the pleural fluid through thoracentesis can provide immediate relief by easing the pressure on the lungs and improving the patient's ability to breathe. This intervention is essential in managing dyspnea for comfort and quality of life in palliative care settings. Administering bronchodilator medications (option A) or recommending non-invasive positive pressure ventilation (option C) may not directly address the underlying cause of dyspnea in this case. While relaxation techniques (option D) can help with anxiety and overall well-being, they may not be sufficient in managing the physical symptom of dyspnea caused by pleural effusion.
The grand daughter of dina ask you. How does regular exercise help my grand mother overcome her diabetes? Your BEST response is exercise ______.
- A. "increases metabolic rate and consumption of glucose by the muscles."
- B. " Lower cholesterol and triglyceride levels"
- C. "reduces cardiovascular risks,"
- D. "Increase blood sugar level"
Correct Answer: A
Rationale: Regular exercise is beneficial for individuals with diabetes, including your grandmother, because it helps increase metabolic rate and the consumption of glucose by the muscles. When someone exercises regularly, their muscles become more sensitive to insulin, which helps to lower blood sugar levels. This increased glucose utilization by the muscles can lead to better blood sugar control and overall improved management of diabetes. By incorporating regular exercise into her routine, your grandmother can potentially reduce the need for medications, maintain a healthier weight, and lower the risk of complications associated with diabetes.
Because of the scarcity of nurses in the hospital settings, different service delivery models were proposed. Which Situation represents the primary nursing care delivery model?
- A. The nursing aide is assigned to make beds and other errands while the nurse is to give medications.
- B. The nurse develops a plan of care for patients and collaborates with other team members.
- C. The nurse performs all tasks needed by the individual patient to optimize health .
- D. The nurse provides care to 4 patients while the nursing aide is to care for 2 patients.
Correct Answer: C
Rationale: The primary nursing care delivery model is represented by option C, where the nurse performs all tasks needed by the individual patient to optimize health. In this model, the nurse is responsible for coordinating and providing comprehensive care to a specific group of patients throughout their stay. The primary nurse establishes a close relationship with the patient and takes accountability for their care, ensuring continuity, communication, and personalized attention. This approach emphasizes the importance of the nurse-patient relationship and holistic care delivery, which can lead to improved patient outcomes and satisfaction.