A physician complains to administration that the nurse working last evening is unethical, based on observing the nurse educate the patient about a new medication ordered. The physician demanded the nurse be reprimanded and reminded that only physicians have the educational background to teach patients about new medications. Which comment and action by the administrator would be most effective in changing nurse-physician relationships in this instance?
Correct Answer: C
Rationale: Step 1: The administrator acknowledges the physician's concern to maintain a professional relationship.
Step 2: The administrator educates the physician that patient education on medications falls within the nurse's scope of practice.
Step 3: The administrator addresses the nurse and physician to ensure both are informed of the resolution.
Step 4: This approach promotes mutual understanding and respect between nurse and physician.
Summary: Option C is the correct answer as it acknowledges the physician's concern, educates on scope of practice, and fosters communication between both parties. Options A, B, and D are incorrect as they either punish the nurse unjustly, fail to educate the physician, or involve unrelated parties in the decision-making process.