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What is the primary responsibility of a clinical nurse leader (CNL)?
- A. Supervise nursing staff
- B. Coordinate patient care
- C. Develop nursing policies
- D. Implement evidence-based practice
Correct Answer: B
Rationale: The primary responsibility of a clinical nurse leader (CNL) is to coordinate patient care. This involves overseeing the care provided to patients, ensuring proper communication between healthcare team members, and promoting efficient and effective care delivery. CNLs focus on improving patient outcomes and quality of care by coordinating various aspects of patient care. Supervising nursing staff (A) is typically the responsibility of nurse managers or charge nurses. Developing nursing policies (C) is usually the role of nurse educators or nurse administrators. Implementing evidence-based practice (D) is important for all nurses but is not the primary responsibility of a CNL, whose main focus is on coordinating patient care.
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The staff on a medical-surgical unit is in conflict with the occupational therapy department. What type of communication will be used to discuss the problems?
- A. Downward communication
- B. Lateral communication
- C. Distorted communication
- D. Upward communication
Correct Answer: B
Rationale: The correct answer is B: Lateral communication. In this scenario, the conflict between the staff and the occupational therapy department requires communication between individuals at the same hierarchical level. Lateral communication enables direct discussion and collaboration among peers to address issues and find solutions.
A: Downward communication involves communication from higher to lower levels in the hierarchy, which would not be suitable for resolving conflicts between different departments.
C: Distorted communication implies a breakdown in the communication process, leading to misunderstandings and misinterpretations, which would not be effective in addressing the conflict.
D: Upward communication involves communication from lower to higher levels in the hierarchy, which may not be the most appropriate method for resolving conflicts between departments.
The type of theory that discusses how motivation works to direct a person's efforts is:
- A. Reinforcement.
- B. Operant.
- C. Conditioning.
- D. Process.
Correct Answer: D
Rationale: The correct answer is D: Process. Process theories of motivation focus on how individuals initiate, sustain, and direct their behavior towards achieving goals. These theories explore the cognitive processes involved in motivation, such as goal-setting, expectancy, and self-regulation. They highlight the importance of understanding individuals' thought processes and decision-making in driving their efforts.
Rationale:
A: Reinforcement theories primarily focus on how behavior is influenced by consequences, such as rewards and punishments. While reinforcement is a factor in motivation, it does not address the cognitive processes underlying motivation.
B: Operant theories, like reinforcement, concentrate on how behavior is shaped by consequences. However, they do not delve into the internal cognitive processes that drive motivation.
C: Conditioning theories, such as classical and operant conditioning, emphasize how behavior is learned through associations and reinforcements. While conditioning plays a role in shaping behavior, it does not directly address how motivation works to direct efforts based on cognitive processes.
In summary, the correct answer, D
The Hawthorne effect explains that the relationship between people and productivity is enhanced by which of the following?
- A. Special attention
- B. Organizations
- C. Creativity
- D. Groups
Correct Answer: A
Rationale: The correct answer is A: Special attention. The Hawthorne effect states that individuals modify their behavior when they know they are being observed. Providing special attention to individuals can lead to increased productivity as they are more motivated to perform well. This concept emphasizes the importance of personal interactions and recognition in improving productivity.
Summary:
- B: Organizations - While organizations play a role in productivity, the Hawthorne effect focuses on individual behavior rather than organizational structure.
- C: Creativity - While creativity can enhance productivity, the Hawthorne effect specifically highlights the impact of attention and observation on behavior.
- D: Groups - While group dynamics can influence productivity, the Hawthorne effect focuses on individual responses to attention and observation.
A __________ is often helpful to use when a problem is not easily identified.
- A. trial and error
- B. Delphi method
- C. political decision-making model
- D. affinity map
Correct Answer: D
Rationale: The correct answer is D: affinity map. When a problem is not easily identified, using an affinity map can help organize and visually represent different ideas or information related to the issue. This method allows for clustering similar themes or concepts, leading to a clearer understanding of the problem.
A: Trial and error involves randomly trying different solutions without a systematic approach.
B: The Delphi method is a structured communication technique for gathering opinions from experts, which may not directly help in identifying the problem.
C: Political decision-making model focuses on power dynamics and interests, which may not be relevant for problem identification.
In summary, using an affinity map promotes structured organization of information, making it the most suitable choice for identifying unclear problems.
A nurse manager is preparing the budget for the year. The budgeted amounts have been set without regard to changes that may occur during the year. What type of budget is the manager preparing?
- A. Fixed budget
- B. Zero-based budget
- C. Variable budget
- D. Operating budget
Correct Answer: A
Rationale: The correct answer is A: Fixed budget. A fixed budget is set without considering changes that may occur during the year. It remains unchanged regardless of actual performance. In this scenario, the budgeted amounts are predetermined and do not adjust based on changing conditions. Other choices are incorrect because:
- B: Zero-based budget requires justifying every expense from scratch, not pre-set amounts.
- C: Variable budget adjusts based on activity levels, not predetermined like in this case.
- D: Operating budget encompasses all revenues and expenses, not necessarily fixed like in this scenario.