HESI CAT Exam 2024 Related

Review HESI CAT Exam 2024 related questions and content

An experienced nurse tells the nurse-manager that working with a new graduate is impossible because the new graduate will not listen to suggestions. The new graduate comes to the nurse-manager describing the senior nurse's attitude as challenging and offensive. What action is best for the nurse manager to take?

  • A. Have both nurses meet separately with the staff mental health consultant
  • B. Listen actively to both nurses and offer suggestions to solve the dilemma
  • C. Ask the senior nurse to examine mentoring strategies used with the new graduate
  • D. Ask the nurses to meet with the nurse-manager to identify ways of working together
Correct Answer: D

Rationale: In this scenario, the best action for the nurse manager to take is to ask the nurses to meet with the nurse-manager to identify ways of working together. This approach promotes open communication, facilitates understanding of both perspectives, and encourages collaborative problem-solving. Option A is not ideal as involving a mental health consultant may be premature for this situation. Option B, although helpful in listening to both parties, does not directly address the need for collaboration. Option C focuses on the senior nurse's mentoring strategies only, rather than addressing the conflict between the two nurses.