Population Based Health Care Related

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An older adult patient was diagnosed with schizophrenia at age 18. A nurse at the outpatient medication clinic interviews this patient. Which communication strategy will be most helpful?

  • A. Ask questions that can be answered with yes or no.
  • B. Ask clear, simple questions using concrete language.
  • C. Use silence often and let the patient take the lead.
  • D. Use open-ended, indirect questions.
Correct Answer: B

Rationale: Communication with individuals who have schizophrenia might be difficult because of their various thought disorders. The nurse can be most effective by using simple language, keeping to concrete concepts, and clarifying and validating as needed (B). Yes/no questions (A) limit information, silence (C) may not engage, and open-ended questions (D) may confuse.